Privacy Policy
Shipping Policy
Accessibility
Terms of Use

Privacy Policy

Bryn Mawr Vineyards (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit brynmawrvineyards.com (the “Site”) or interact with us online.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

We collect information that helps us provide you with a better experience, process orders, offer customer support, and improve our Site and services.

A. Personal Information You Provide

  • When you interact with us, you may provide information such as:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely by third-party payment processors)
  • Date of birth (to verify legal drinking age)
  • Account login credentials (if you create an account)
  • Purchase history, preferences, and communication interactions

B. Information Collected Automatically

When you visit the Site, our systems may automatically collect:

  • IP address
  • Browser type and operating system
  • Pages viewed and time spent on the Site
  • Referring websites
  • Device identifiers
  • General location (not precise GPS coordinates)

We use this information for analytics, troubleshooting, and improving site performance.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Verify legal drinking age
  • Communicate with you about purchases, events, and promotions
  • Manage your online account or wine club membership
  • Improve website functionality and customer experience
  • Conduct analytics and business operations
  • Comply with legal obligations

We do not sell your personal information.

How We Share Your Information

We may share your information with trusted third parties who assist us in operating the Site or providing services, such as:

  • Payment processors
  • Shipping providers
  • Email marketing platforms
  • Customer support tools
  • Analytics and advertising services
  • Website hosting and security providers

These service providers are only permitted to use your information to perform services on our behalf.

We may also disclose information:

  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, safety, and property
  • In the event of a business transfer, such as a merger or acquisition

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

Third-Party Links

Our Site may include links to other websites. We are not responsible for the content, privacy practices, or security of third-party sites.

Please Note

  • You may opt out of marketing emails by using the “unsubscribe” link
  • Update or delete your account information by contacting us
  • Adjust cookie settings through your browser
  • Request access to or correction of your personal information

Changed to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Bryn Mawr Vineyards
5935 Bethel Heights Rd NW
Salem, OR 97304
Email: info@brynmawrvineyards.com
Phone: 503 581 4286


Returns & Cancellations

At Bryn Mawr Vineyards, we strive to provide you with exceptional wine and a seamless experience. Please review our Returns & Cancellations Policy carefully before making purchases or joining our Wine Club.

Wine Purchases

All sales are final. We do not accept returns or issue refunds once your payment has been processed. If you need to update an order once it has been placed, you can call the Tasting Room at 503 581 4286.

Wine Club Membership & Allocations

We will notify you before we charge your card for any upcoming Wine Club allocations. If you wish to cancel your membership or skip an allocation, it is your responsibility to inform us, in writing, before your card is charged. No refunds will be issued after a charge has been processed.

Responsibility for Notification

To cancel or modify your Wine Club membership, please notify Shannon Green, our Wine Club & Fulfillment Manager (shannon@brynmawrvineyards.com) prior to the scheduled charge date. We are not responsible for missed cancellations or skipped notifications due to outdated contact information.

Contact Us

If you have questions or need assistance with your order, please contact us:

Bryn Mawr Vineyards
5935 Bethel Heights Rd NW
Salem, OR 97304
Email: info@brynmawrvineyards.com
Phone: 503 581 4286


Accessibility

Brynmawrvineyards.com strives to ensure that its services are accessible to people with disabilities. Brynmawrvineyards.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Disclaimer

Brynmawrvineyards.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Brynmawrvineyards.com with accessibility scanners to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Brynmawrvineyards.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Brynmawrvineyards.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Brynmawrvineyards.com IT as follows:

Email: info@brynmawrvineyards.com
Phone: 503 581 4286


Terms & Conditions

Welcome to the Bryn Mawr Vineyards website (the “Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms of Use, together with our Privacy Policy, which governs our relationship with you in connection with this Site. If you do not agree with any part of these terms, please do not use our Site.

The terms “Bryn Mawr Vineyards,” “brynmawrvineyards.com,” “we,” “us,” and “our” refer to the owner and operator of this Site. The term “you” refers to any user, visitor, or viewer of the Site.

Use of the Website

The content on this Site is provided for general informational purposes only and is subject to change without notice.

Your use of any information, materials, or services on this Site is entirely at your own risk. It is your responsibility to ensure that any information or products available through this Site meet your specific needs or requirements. We shall not be liable for any damages arising from your use of the Site.

Accuracy & Warranty Disclaimer

We strive to keep the information on this Site accurate and up to date. However, we make no representations or warranties of any kind—express or implied—regarding the accuracy, timeliness, completeness, reliability, suitability, or availability of any content, products, or services found on this Site. You acknowledge that such information may contain errors or inaccuracies, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

Intellectual Propery

This Site contains material that is owned by or licensed to Bryn Mawr Vineyards. This includes, but is not limited to, website design, content, layout, logos, graphics, images, and other visual or written materials. Reproduction, distribution, or use of any material from this Site is prohibited unless expressly permitted by our copyright notice or by written authorization from us.
Any trademarks displayed on the Site that are not owned by us are the property of their respective owners and are acknowledged as such.

Unauthorized Use

Unauthorized use of this Site may give rise to claims for damages and/or may be considered a criminal offense.

Age Restrictions

Because we are a winery, this Site may contain information related to alcoholic beverages. You must be of legal drinking age in your jurisdiction to access or purchase wine through our Site. By using the Site, you affirm that you meet the minimum age requirements.

Governing Law

These Terms of Use and any disputes arising from your use of the Site are governed by the laws of the United States and the State of Oregon, without regard to conflict-of-law principles.

Changed to These Terms

We may update or modify these Terms of Use at any time without prior notice. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms.
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